Privacy Policy

1. Introduction

My Beauty Atelier H ("the Atelier", "we", "us") is committed to protecting your personal privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our website (mybeautyatelierh.com) or book our services.

2. Information We Collect

We may collect the following types of personal data:

• Name, phone number and email address (when booking or enquiring)
• Skin condition and treatment preferences (required to provide personalised services)
• Website usage data collected via Google Analytics (anonymised)
• Communications you initiate via WhatsApp or phone

3. How We Use Your Information

• Processing and confirming appointments
• Providing personalised beauty and skincare services
• Responding to enquiries and providing customer support
• Improving our website and services (via anonymised analytics)
• Complying with applicable legal and regulatory requirements

4. Cookies and Tracking Technologies

This website uses Google Analytics (GA4) and Google Ads tracking technologies to understand how visitors use the site. These tools are only activated after you consent. You may withdraw consent at any time via your browser settings or our cookie consent banner.

5. Data Sharing

We do not sell or rent your personal data to third parties. We share data only with: (a) service providers (such as Google Analytics) who assist us in operating the website under confidentiality agreements; and (b) where required by law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Appointment records are generally retained for no more than three years.

7. Your Rights

Under the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486), you have the right to access and correct your personal data held by us. To exercise these rights, please contact us using the details below.

8. Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure or loss.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated "Last updated" date at the top.